Star Capital

What type of Claim is this?

What are you claiming for?

STEP 1 IN THE EVENT OF AN ACCIDENT

Keep calm and take down particulars of involved parties including Name, NRIC/FIN number, Phone number, Address, Insurer and Vehicle number. Take down any witness’s particulars and contact number. Take necessary photographs of all involved 3rd party vehicles & the accident scene.

STEP 2 ACCIDENT REPORTING

You need to report all accidents to the insurer’ appointed workshops within 24 hours immediately after the accident or latest by the next working day. This is required in all cases, whether or not your vehicle has suffered any visible damage and whether or not you intend to claim against your own policy or any other party. *Do not admit liability, make an offer/settlement/promise with any third party(ies) on behalf of the insurer.

STEP 3 TO LODGE A POLICE REPORT?

You are required to lodge a police report if the accident involves:
A. Injury to any parties
B. Government vehicle or government property
C. Foreign vehicle
D. Pedestrian or cyclist
E. "Hit-and-run" case
F. Accident occurred out of Singapore (Police report must be done before leaving the foreign country)

*Do not admit liability, make an offer/settlement/promise with any third party(ies) without our prior consent.

Hotline numbers
EQ Insurance : 6333 2222 (MARS)
AXA Insurance : 1800 8804741
NTUC Insurance : 6789 5000 (Orange Force)

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

Required documents are stated depending on the nature of claim

STEP 2 SUBMIT THE NECESSARY DOCUMENTS ALONG WITH A COPY OF

Certificate of Travel Insurance
Proof of travel, i.e. original boarding passes, air ticket or copy of passport

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Email : claim@sc.com.sg
Mail : Star Capital Insurance Agency Pte Ltd
5 Maxwell Road #17-00 Tower Block, MND Complex, Singapore 069110
Tel : 627 627 35

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

Required documents are stated depending on the nature of claim

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Email : claim@sc.com.sg
Mail : Star Capital Insurance Agency Pte Ltd
5 Maxwell Road #17-00 Tower Block, MND Complex, Singapore 069110
Tel : 627 627 35

Download claim file here
Claim form

STEP 1 UPON LEARNING OF ANY CIRCUMSTANCES LIKELY TO GIVE RISE TO A CLAIM, YOU MUST:

Take all necessary measures and steps to mitigate any loss and/or damage.
Do not dispose off the damaged items until insurer’s approval.
Immediately make a police report and co-operate with insurer in securing the conviction of the offender if loss/damage is caused by housebreaking, theft, malicious damage, vandalism or other criminal acts.
In the event of a potential claim from a third party against yourself or any member of your family:
- immediately send to us any letter of demand, writ of summons, legal documents or other communication served on you;
- do not admit liability or make any promise regarding settlement without our written consent.
Notify us immediately of the claim or
- EQ Insurance hotline 6223 9433
- AXA Insurance hotline 1800 880 4741
- NTUC Insurance hotline 6788 6616

STEP 2 DOWNLOAD THE CLAIM FORM

Required documents are stated depending on the nature of claim

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Email : claim@sc.com.sg
Mail : Star Capital Insurance Agency Pte Ltd
5 Maxwell Road #17-00 Tower Block, MND Complex, Singapore 069110
Tel : 627 627 35

Download claim file here
Home Claim Form

STEP 1 DOWNLOAD THE CLAIM FORM

Required documents are stated depending on the nature of claim

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Email : claim@sc.com.sg
Mail : Star Capital Insurance Agency Pte Ltd
5 Maxwell Road #17-00 Tower Block, MND Complex, Singapore 069110
Tel : 627 627 35

Download claim file here
Claim form

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 KINDLY SUBMIT THE FOLLOWING:

FWMI claim form
Original bills and Medical Certificates (MC)
Discharge summary / doctor report
Copy of the employee IC/WP/EP/S-pass
Any other supporting documents

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS.

Email : claim@sc.com.sg
Mail : Star Capital Insurance Agency Pte Ltd
5 Maxwell Road #17-00 Tower Block, MND Complex, Singapore 069110
Tel : 627 627 35

STEP 4 ARRANGE A TIME FOR US TO PICK UP THE DOCUMENTS

Download claim file here
Claim form

STEP 1 CONTACT US OR THE INSURER

Hotline numbers

Star Capital : 627 627 35
EQ Insurance : 6333 2222
AXA Insurance : 1800 8804741
NTUC Insurance : 6788 6616

We may need to send a surveyor to site before you can repair/reinstate the property.

STEP 2 KINDLY PREPARE THE FOLLOWING:

Copy of Police Report / Incident Report
Colour Photos of damaged property and location
CCTV footage showing circumstances of incident
Assessment Report from repairer on the cause and extent of the property damage
Copy of original Purchase Invoices/Receipts for the lost/damaged property (if not available, provide full description of the items including make, model, age and condition, and purchase date and price)
At least 2 Repair/Replacement Quotations for the lost/damaged property
Original Repair/Replacement Invoices/Receipts
All correspondences exchanged between you and the negligent third party

*Please DO NOT dispose of the damaged item until we have settled your claim, in the event that we need to inspect / verify the damages.

File A Claim

How can we help?

STEP 1 IN THE EVENT OF AN ACCIDENT

STEP 2 ACCIDENT REPORTING

STEP 3 TO LODGE A POLICE REPORT?

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 SUBMIT THE NECESSARY DOCUMENTS ALONG WITH A COPY OF

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here
Claim form

STEP 1 UPON LEARNING OF ANY CIRCUMSTANCES LIKELY TO GIVE RISE TO A CLAIM, YOU MUST:

STEP 2 DOWNLOAD THE CLAIM FORM

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here
Home Claim Form

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here
Claim form

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 KINDLY SUBMIT THE FOLLOWING:

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS.

STEP 4 ARRANGE A TIME FOR US TO PICK UP THE DOCUMENTS

Download claim file here
Claim form

STEP 1 CONTACT US OR THE INSURER

STEP 2 KINDLY PREPARE THE FOLLOWING:

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS

STEP 4 ARRANGE A TIME FOR US TO PICK UP THE DOCUMENTS

Download claim file here
Claim form

File A Claim

How can we help?

STEP 1 IN THE EVENT OF AN ACCIDENT

STEP 2 ACCIDENT REPORTING

STEP 3 TO LODGE A POLICE REPORT?

Download Authorised workshop list EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 SUBMIT THE NECESSARY DOCUMENTS ALONG WITH A COPY OF

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download Authorised workshop list EQ Insurance / AXA Insurance / NTUC Insurance

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here Claim form

STEP 1 UPON LEARNING OF ANY CIRCUMSTANCES LIKELY TO GIVE RISE TO A CLAIM, YOU MUST:

STEP 2 DOWNLOAD THE CLAIM FORM

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here Home Claim Form

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 EMAIL US A COPY OF ALL CLAIM DOCUMENTS BEFORE SENDING OUT.

Download claim file here Claim form

STEP 1 DOWNLOAD THE CLAIM FORM

STEP 2 KINDLY SUBMIT THE FOLLOWING:

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS.

STEP 4 ARRANGE A TIME FOR US TO PICK UP THE DOCUMENTS

Download claim file here Claim form

STEP 1 CONTACT US OR THE INSURER

STEP 2 KINDLY PREPARE THE FOLLOWING:

STEP 3 EMAIL US A COPY OF ALL CLAIM DOCUMENTS

STEP 4 ARRANGE A TIME FOR US TO PICK UP THE DOCUMENTS

Download claim file here Claim form

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

Download Authorised workshop list
EQ Insurance / AXA Insurance / NTUC Insurance

Download claim file here
Claim form

Download claim file here
Home Claim Form

Download claim file here
Claim form

Download claim file here
Claim form

Download claim file here
Claim form